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Parents FAQ

Why are there differences in prices?

The prices vary based on the amenities.  We have rooms ranging from traditional to suite style to studio apartments. Traditional rooms are offered with or without sinks in the room.

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How does my student apply for housing?

Your student can apply by going to the Housing portal. There your student will find directions on how to apply online for housing. The application now requires a non-refundable $200 pre-payment for each Academic Year (if you pay it in Fall, you do not have to repay it for Spring).  Payments on the application must be made by Credit or Debit card.

Please note: The student must be admitted as a full-time, undergraduate student before the Housing Application/Contract is available.

The housing pre-payment is required before a reservation can be made. Assignments are made on the basis of space available and date application is received.

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When can my student apply for housing?

Traditionally, fall applications are available beginning January 1 prior to the fall semester being applied for. For spring semester, the application is available October 1 prior to the spring semester being applied for.  This may vary from semester to semester, but we will post expected delays on our website.

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Are private rooms an option for my student?

Due to current space limitations Private Rooms are no longer an option at Eastern Kentucky University Housing for the foreseeable future.  For upper classmen, Grand Campus and South Hall can satisfy this need with their single rooms.

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When will my student find out their housing assignment?

New student assignments are made after returning students have completed a renewal process by their appropriate deadline. Assignments are based on the date the reservation/pre-payment, application, and contract are received. New students entering for the fall semester should receive their assignment letter from June to August. New students entering for the spring semester should receive their assignment letter prior to the start of the semester. Assignment letters contain hall, room assignment, and roommate information. We encourage students to contact their prospective roommate to get acquainted.

Assignment letters are sent by mail. However, students who apply 6 weeks (or less) before the semester may have their assignment information emailed to their EKU email address. Students may also to come to the Housing Office, Whitlock Building Room 552, to receive their room assignment and learn when halls will open prior to the beginning of classes. Assignments are based on available space. We make every attempt to accommodate the preferences listed on the application. We cannot accommodate all requests. To increase the likelihood of receiving their hall and roommate preference, students and their roommates should apply and pay their pre-payments as early as possible.

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How does my student request a specific roommate?

When your student submits their housing application, they should include their preferred roommate's name and EKU Student ID number. If each student submits this information, it is then mutual and will be considered when an assignment is made. This request is a significant factor when assignments are made, but pre-payment dates are also a factor. We suggest that students listing each other as mutual roommate submit their applications and/or pre-payments as close to the same time as possible Otherwise, they may not get assigned together.  While we do everything to try and get students together with their preferred roommate, it is not always possible.  If your student does not get the requested roommate, he or she can go through campus-wide room changes that take place about two weeks into the semester and we will work with them at this time. 

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My student didn’t get the roommate they requested… I want my student’s room assignment changed…

We hope that your student is happy with his or her roommate. College provides an opportunity to meet new friends and to spend time getting to know people from many different backgrounds. Limited space is available, so we cannot always guarantee that we can honor a change request. A letter of notification will be sent to the student's permanent address if the request is processed. Due to the volume of students we are attempting to accommodate, changes are not made after room assignments have been mailed. After the school year begins, room and/or roommate changes may be made during scheduled times. A student may contact his/her Residence Hall Coordinator for assistance and information

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Can my student see their room before move-in?

Unfortunately the volume of students we are assigning will not afford us the ability to show every incoming student his/her room. However, there are pictures and dimensions listed on each hall’s page.  Additionally, students are given the opportunity to visit a sample room during their on-campus visit through the Office of Admissions.

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What do the rooms have in them?

Each room is equipped with a bed, a closet, a dresser or chest of drawers, a desk, a desk chair, and a 2.0 cubic ft. refrigerator. High speed wireless Internet, and cable TV provided by College Cable Services are also available.

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What size are the beds? What size sheets do I need?

For all the residence halls except for Telford, the size of the mattresses are Twin XL (80" x 36").  Therefore, you will need Twin XL/Jersey Knit/Deep Pocket sheets.  In Telford the mattresses are standard twin (75" x 36").  Therefore, standard twin sheets will suffice.

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What size refrigerator or microwave can they have?

The refrigerator can be no larger than 4.5 cubic ft.  The microwave must be less than 700 watts.

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What kind of technology (i.e. cable, internet) is in each room?

Each room is equipped with a cable outlet provided by College Cable Services. Each room is also equipped with one Ethernet jack per roommate for Internet.  In addition, we have wireless Internet throughout each residence hall.

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How does my student connect to the University Internet?

His or her computer must be equipped with either a 10/100 Ethernet Network Card (for wired internet) or a wireless network card.  For wired Internet, you will need at least a 25’ CAT-5e or CAT-6 network cable.

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What can they bring and NOT bring?

We encourage residents to bring anything that will make their room feel more like home.  However, there are certain items that are NOT allowed. Please visit our What To Bring page for the lists of items that are permitted and those that are not permitted.

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I want my student in a single-gender hall. 

At this time, EKU Housing is not offering single-gender halls.  However most Co-Ed buildings are single gender by floor.

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Does my student need to move out during breaks when the halls are closed?

Unless assigned to an Academic Year Hall (Grand Campus, Walters, or South Hall), students will not have access to rooms during Thanksgiving, Winter Break, and Spring Break. We encourage students to take valuables home during breaks; however, they are not required to move everything out until the end of the academic year in May.

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My student can’t come home for the breaks. Is there a place they can stay?

Residence halls will be closed and rooms may not be occupied during Thanksgiving, Winter and Spring Breaks, except in one of the designated Academic Year Hall (Grand CampusWalters, or South Hall). If you are sure your student will need to stay for break periods, we strongly encourage your student to request the Academic Year Hall preference on his or her application.

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We have a bill on our account for housing and our student lives at home with us…

Unless the conditions of the university's residency requirement are met, your student is responsible for filling out a Verification of Living with Parents form to verify this and have the charge removed from their account. This form must be submitted BEFORE classes commence. Verification forms submitted after classes begin will see charges reduced according to the university's refund schedule. EKU's Colonel Compass lists all deadlines associated with each term.

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We have a bill on our account and our student lives in an apartment…

EKU has a residency requirement. If your student is under 21, has less than 60 credit hours, and does not live with you at home and within the 50-mile radius of the university, they will be charged for living on campus.  Students who wish to request to be exempt from the residency requirement may submit an Request for Housing Exemption form to Housing.

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When can my student move in…

Move-in day for the different classifications will be announced on our website prior to move-in day.

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Can they have a car on campus?

Yes. However, they will need to purchase a parking pass. More information can be found on the Parking Services website at http://parking.eku.edu.

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How do you cancel housing?

Cancellations for housing must be submitted from the student in writing via email (from their EKU account), mail, fax, or in person.  Once the contract has started and the student is enrolled in classes, they are bound by the housing contract.  If they want to request an early release from their housing contract due to financial or medical hardship, they may APPLY to do so by using the Request for Housing Exemption form.  However, there is no guarantee it will be granted.

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I want to send my student something. What is the address?

Mailboxes are located in each residence hall for U.S. mail, campus mail, special delivery mail, and packages. A mailbox number (different from the room number) was assigned to your student at check in. Each hall has its own street address. To expedite delivery, please click on the link for your student's hall to find the address and format you will need to use:

Burnam Hall Contact Information
Clay Hall Contact Information
Grand Campus Contact Information
Keene Hall Contact Information
McGregor Hall Contact Information
South Hall Contact Information
Palmer Hall Contact Information
Sullivan Hall Contact Information
Telford Hall Contact Informationl
Walters Hall

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Where can my student pick up their package?

All packages are delivered directly to your student’s residence hall. The student will get a slip in his or her campus mailbox saying a package is available for pickup.  Your student will then need to go to the front desk of the hall to pick up the package.  Package pick up may be done at the posted time in the hall your student lives in (times are posted at the front desk of each hall). 

If you cannot locate a package that has been sent please have your student do the following:

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Are animals allowed in their room?

No, the only pets allowed are fish in no larger than a 10-gallon tank.

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